Annual Report 2019

million customers

In 2019, we welcomed our one millionth customer. We are proud that so many people have placed their trust in Cembra.

6 years on the stock exchange

Since our IPO in October 2013, we have consistently delivered on our forecasts, and our share price surpassed the CHF 100 threshold in August.

For more than one hundred years

we have been expanding our ­footprint across Switzerland. The Bank’s roots date back to 1912 when Banque commerciale et ­agricole E. Uldry & Cie. was founded. Since then, the Bank developed a long tradition and extensive experience in consumer finance.

Around one million credit cards

The Bank entered the credit card business in 2006, and grew from zero to around one million credit cards in circulation in 2019. Our major credit card partners are Migros, TCS, Conforama and Fnac, and we also offer our own credit card.

Leasing

Cembra is a leading brand-independent auto leasing player in Switzerland, with a market share of 23%. We offer leasing for cars, caravans and motorcycles via a network of about 4,000 car dealers, a dedicated 25-strong sales force and four service centers.

Market share of our products

Cembra has strong market positions in personal loans, auto ­leases and loans and credit cards. We also offer invoice financing, deposit and savings products and loans for small businesses.

One in seven adults in Switzerland
is a Cembra customer

And the number of customers is growing every year.

Seventy-seven million credit card transactions

With our partners Migros, TCS, Conforama and Fnac, and with our own Cembra credit card, we processed 77 million credit card transactions in 2019. Our market share in contactless payments is 21%.

per cent new electric vehicles in Switzerland

In 2019, the share of new registered cars in Switzerland equipped with electric engines more than doubled to 4.2%. ­Cembra offers loans and leases for electric vehicles on highly ­favourable terms. Our strategy is to grow this business, enabling our customers to benefit from products that help them to save energy.

More than one thousand employees

Our employees are the key to our success. Employee diversity and development are a core ­element of the Bank’s culture, and we strive to offer an inspiring and collaborative workplace for our employees. We are proud to have become a certified Great Place To Work in 2019.

47 billion Swiss francs

was the credit card transaction volume in Switzerland in 2019. Our credit card business continued to outgrow the market. With our cards, we offer a range of ­attractive features, such as ­Migros Cumulus points, cash back, personalised design and cards with no annual fees.

online financing transactions

We offer invoice financing through our subsidiary Swissbilling, completing 525,000 transactions in 2019.

CHF 3,180,000,000

was the market capitalisation of Cembra at the end of 2019

77,134,000

credit card transactions were processed by Cembra in 2019

1,001,000

customers have chosen Cembra as their preferred partner

1,045

employees from 36 different countries work for Cembra

25

sales area managers serve around 4,000 car dealers across Switzerland

CHF 3.75

is the dividend per share recommended at the Annual General Meeting

Great products, great partners, great people and one million customers.

Full Interview with Robert Oudmayer, Chief Executive Officer