Our values –
our success stories

Consistent
customer focus

Customer Obsession: Customer behaviour is changing and the use of digital services is increasing. In 2024, we therefore continued to work consistently on further improving the customer experience. This includes the ongoing development of the Cembra app, which is designed to become a daily tool for our customers.

4.6

App store rating for the
Cembra app

>10

new app features
in 2024

Boundless
collaboration

Trust and Team: At Cembra, we work collaboratively across departments to develop new and innovative products. In 2024, we expanded our portfolio with new digital savings products. Ioana Corodan led this project to success with a highly collaborative approach.

Continuous
improvement

Accountability and Empowerment: Continuous improvement is part of our company culture. With the successful conversion of the core banking system for our leasing business in 2024, we have laid the foundation for more efficient processes, more automation and an optimised service.