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Accountability and Empowerment: Continuous improvement is part of our company culture. With the successful conversion of the core banking system for our leasing business in 2024, we have laid the foundation for more efficient processes, more automation and an optimised service.
The demands on leasing providers have changed significantly. To respond flexibly to market changes and promote more efficient digital processes, we decided to replace the existing core banking system with a new solution as part of our strategy.
The new IT platform for the leasing business scores with automation and real-time processes. Dealers can submit financing applica- tions digitally and receive immediate feedback once they are complete. The new platform allows all leasing processes to be centralised, significantly reducing manual administrative work.
The response from dealers has been positive. They particularly appreciate the automated processes and the improved user interface, which simplifies their daily work. Our leasing customers can now view their invoices directly in the Cembra app and thus have an overview of their costs at all times. Thanks to the flexible system architecture, Cembra can also react faster to market changes and launch new leasing products more easily.
The system migration was no easy task. With more than 150 internal and external project participants, including the technology partner, and an ambitious timetable, the team faced a great deal of coordination and time pressure. The key to success was that everyone involved took responsibility, made clear decisions and supported each other. This successful collaboration ensured that challenges were over- come and solutions implemented pragmatically. Thanks to this high level of commitment, all project milestones were met and the transformation was successfully completed.
The efficiency gains and cost savings that are already visible with the forthcoming decommissioning of the old system confirm the strategic importance of this major project.
